Welcome to CCX Sydney Events 2025 backed as always by our awesome sponsor Atlassian, and we have an amazing schedule of insightful and often challenging speakers to discuss all things digital, creative, customer experience, user experience, user interface design, content design, service design and much more!
Tuesday 13th of May will be our forth event of 2025 and iwe are very excited to welcome two unique speakers to CCX to discuss all things User Research and User Experience in context to the value of User Research and the ROI of User Experience, Iasmin Bianchi and James Earnshaw.
About Iasmin Bianchi
Senior UX Researcher and Designer @ Drumline Digital
Iasmin brings an analytic perspective and creative problem-solving approach to inform and create product design and formulate digital customer experience strategies. Persistence, curiosity, and active social communication define me. With a background in account and product management, experience as a digital analyst and digital designer, a Bachelor of Marketing and Advertising, a Master's of Digital Communication and Culture and a Master's of Design. Iasmin is competent and passionate about all of the design processes.
About Iasmin Talk
Connecting UX research to business outcomes is crucial to demonstrate the value of UX Research. However, UX Research work is itself intangible. How do you quantify insights? Here, we want to talk about how to show the impact of your research on the bottom line, how to put an ROI in your empathy talk and how to make your insights visible and quantifiable.
About James
As a senior leader in user experience and product design, I bring over a decade of expertise in creating value-driven solutions that align with business goals. Passionate about customer-centric design, I excel in leading collaborative teams and fostering innovation to deliver exceptional digital experiences.
My unwavering commitment to customer-centric design is a cornerstone of every project I undertake. This dedication ensures alignment with strategic business goals while embracing the latest trends and methodologies in user experience. With strong leadership skills, I foster collaboration and holistic thinking within teams, recognizing that exceptional experiences stem from the harmony between provider, product, and user.
Beyond my professional life, I am equally passionate about improving experiences in my personal life. I find immense joy in spending quality time with my family, especially during sunny afternoon swims with my sons at Sydney's beautiful beaches. This simple pleasure keeps me grounded and reminds me of what truly matters.
- Over 20 years of professional design experience across various industries.
- Proficient in public speaking, workshop facilitation, and engaging clients and business stakeholders.
- Extensive management experience leading both small and large teams
About James Talk:
How to bring your designs to the boardroom: helping designers show their value to business from soft skills to empathy for your business stakeholders and building killer partnerships
Therefore Don't Miss out on our next event which promises to to be another relevant advice full and practical couple of talks. Thanks again on behalf of Myself, Lydia, Sylvia, Oliver and the rest of the Sydney Atlassian support team.
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