DUG4GOV - Microsoft D365 & Power Platform

The Forensics Referral Program Application (FRP), built on Microsoft’s Power Platform, was implemented to enhance efficiency in the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) Jail-Based Restoration Program, addressing challenges in referral processing, admission decisions, and provider coordination.

Solution Overview
The FRP application simplifies and automates referrals and admissions for DBHDD providers. Through an easy-to-use, external platform, providers can access real-time defendant referrals and submit progress notes seamlessly, streamlining case management and enhancing team communication.

Outcomes Achieved

• • Reduced Processing Time: Centralized data and automated notifications cut referral times, ensuring quick information access.
• • Increased Admission Efficiency: Real-time updates allow faster, more informed admissions, reducing delays in care.
• • Improved Coordination: Providers seamlessly share updates and notes, enhancing transparency across DBHDD’s network.
• • Boosted Productivity: By reducing administrative tasks, staff can focus more on impactful clinical work.

This Power Platform solution has optimized DBHDD resources, minimized admission bottlenecks, and improved outcomes in the Jail-Based Restoration Program, setting a foundation for scalable forensic and mental health services.