Keeping up to date with Microsoft 365 is important and getting most out of it is even more essential!
Join us online for free on Microsoft Teams and bring your questions!
Agenda (UK Time):
17:00-17:10 - Welcome & Introductions
17:10-18:00 - Architecting an end-to-end data driven solution in M365 - Vanessa Toves
Business problems that need data driven solutions don't all require massive investments in infrastructure (native or cloud). We will discover the power of solution architecture and Microsoft 365 apps to solve everyday business problems.
18:00-18:50 - Unleash Your Business Data: Supercharge Copilot for Microsoft 365 with Custom Graph Connectors - Ejaz Hussain MVP
Struggling to find the information you need within Microsoft 365? This session dives into Microsoft Graph Connectors, a powerful tool that unlocks the potential of your line-of-business data for Copilot for Microsoft 365. Learn how to:
- Surface your data: Ingest your unstructured data directly into Microsoft Graph, empowering Copilot to understand and reason over all your enterprise content.
- Craft user-friendly experiences: Enable users to find, summarize, and learn from your data using natural language prompts in Copilot.
- Build custom connectors: We'll walk you through the process of creating custom Graph connectors using the Microsoft Graph Connectors API.
- Optimize for Copilot: Discover best practices for configuring your connectors to ensure Copilot surfaces your content effectively.
By the end of this session, you'll be equipped to leverage Graph Connectors and empower Copilot for a truly intelligent information discovery experience.
18:50-19:00 - Break
19:00-19:50 - Streamline customer requests and improve consultant productivity - Karl-Johan Spiik
This session shows how to automate customer requests from shared email and integrate them into Azure DevOps backlog with Power Automate and notify developer via Teams group chat offering possibility to assign the task for me with a click of a button.
As consultants, we face multiple channels of customer contact, such as email, phone, chat, etc. This creates challenges, such as:
• Keeping track of data and requests from different sources.
• Losing or forgetting some requests in the information flood.
• Lack of visibility and control over the status and progress of the requests.
• Low efficiency and quality of the service due to fragmentation and confusion.
Session take aways
- Learn how to automate the creation of tasks in Azure DevOps from customer emails using Power Automate
- Simplify the communication and collaboration among consultants by using a shared mailbox and a group Teams chat
- Increase the visibility and control of customer requests by using adaptive cards and tracking the progress in Azure DevOps
- Improve the customer satisfaction and retention by serving them in their preferred channel and providing transparent work
Speaker Profiles:
Vanessa Toves, Microsoft 365 Solutions Architect, Druva, USA
When I was young I wanted to be an architect. As it turns out, I'm a different type of architect. I am a Microsoft 365 Solutions Architect. What does that mean? I help companies to solve business problems using Microsoft 365.
Ejaz Hussain MVP, Developer Architect, Advania, UK
A seasoned Developer Architect, I live and breathe innovation on Microsoft 365 and Azure. Combining deep tech expertise with a passion for impactful solutions, I craft robust, scalable applications that unlock the full cloud potential. From designing intricate architectures to building secure, efficient apps, I bring ideas to life, always one step ahead in the dynamic tech landscape.
As a Microsoft Valuable Professional (MVP), I remain at the forefront of emerging trends, consistently expanding my knowledge to offer clients the most effective and future-proof solutions.
Passionate about tech beyond the workplace, I contribute to open-source projects, share knowledge through writing and discussions, and actively engage in the tech community through events and conferences. Let's collaborate, innovate, and empower businesses with Microsoft solutions – together!
Karl-Johan Spiik, Power Platform Architect & Senior Consultant, Sulava, Finland
Karl-Johan has done 16 years projects with Microsoft technologies. Past four years he has been working with the Power Platform, particularly with Power Automate, and have extended its capabilities with Microsoft 365 and Dynamics 365 products as well as Azure resources. Karl-Johan has completed about 60 projects with various industries and organization sizes as role of architect and Scrum Master. Latest projects with AI Builder and Azure OpenAI.
