Peace, Love and Hacking: How to Bring Security & Development Teams Together

FEEL A LITTLE! It is an unlikely duo to pair with cold-hard-tech, but empathy and creativity are cornerstones to a successful vulnerability remediation effort. Although I have sat in on countless talks about empathy in the tech sector, the one thing ALL these talks miss is the language barrier when it comes to dealing with tech-savvy teams. If you are in a foreign country and cannot speak the language, it's going to be difficult to communicate regardless of the compassion in your heart. My unique art-&-technology background allows me to not only empathize with the strife of development teams, but helps facilitate a thriving pipeline of communication between security, developers and other hackers.
In this talk I will illuminate the perspective of a researcher participating in a bug bounty program, what to expect from researchers, and how to effectively escalate risks to development teams for remediation.