Name: Optimizing Email Triage Using Azure AI Language Studio and Logic Apps
Start: 2025-01-30T12:00:00-05:00
End: 2025-01-30T13:15:00-05:00

### **Optimizing Email Triage Using Azure AI Language Studio and Logic Apps**

#### **Description**

In this session, we'll explore how to enhance email triage using Azure AI Language Studio and Logic Apps.

Companies often struggle with managing high volumes of emails in a shared inbox, leading to inefficiencies and backlogs. I will demonstrate a solution that uses Named Entity Recognition (NER) to extract data and Text Classification to assign emails to the correct department, streamlining the triage process.

Based on lessons learned from an insurance company, this session will include a hands-on demo covering practical steps from Logic apps to leveraging Azure AI for text analysis. The techniques discussed will be applicable across various industries. Join us to discover how to create a scalable, low-code solution that enhances operational efficiency.

datadrivencommunity

Ronen Ariely

Jean Joseph

Deepthi Goguri

Anna-Maria Wykes

Cloud Data Driven

Azure Data Tech Groups

Technology

Database Professionals

Cloud Computing

Database Development

Data Visualization

Data Mining

Machine Learning

Computer Programming

Big Data

Data Analytics

Cloud Security

Programming Languages

Open Source

Business Intelligence

Data Science

### **[Dieter Gobeyn](https://sessionize.com/app/organizer/speaker/17180/a9f852c9-c638-4a20-bd21-4cdb5671a1de)**

Enterprise Integration Architect & Azure Cloud Solutions Architect
With a deep passion for Cloud technology since 2012, I have extensive experience in IT, Architecture, and Leadership, particularly with Microsoft Azure, .NET, Dynamics, and Power Platform. From the intricate realm of IT to the strategic landscape of Architecture, my journey has been guided by a natural curiosity and a relentless drive for innovation. Transitioning from consultancy to leadership roles within the enterprise domain, I am currently immersed in crafting end-to-end architectures for large-scale organizations, fueled by a genuine passion for collaborative problem-solving and solution crafting.




I hold certifications in TOGAF, Scrum Master, and Azure Architecture, and I am skilled at creating clear, effective solutions to complex challenges in enterprise settings. I specialize in developing architectures that accommodate various integration flows and software solutions.

Cloud Data Driven

Optimizing Email Triage Using Azure AI Language Studio and Logic Apps

Cloud Data Driven

Details

Members are also interested in