What we’re about
If you're a cloud computing (SaaS, IaaS, PaaS, MSP, mobile) manager whose mission is to onboard, serve, retain, and grow customer relationships, this Meetup is for you! Join us for terrific networking, learning, and sharing ideas to combat customer churn and increase loyalty. We're a local chapter of the Customer Success Association. Topics include new technologies, "best practices," management systems, and people dynamics. Attendance is free and all are welcome.
Upcoming events (1)
See all- Scale CS with PartnersLink visible for attendees
Many enterprises pursuing scale recognize an opportunity to grow with their Partner network. How can you deploy a successful Partner Customer Success Program to support it?
A case study helps. At HPE Aruba Networking, 90+ percent of new services are sold through the Partner Channel. Over the past few years, HPE Aruba Networking has created a Customer Success Center of Expertise Program to enable Channel Partners to improve the Customer experience and adoption of their SaaS products.
Hear how the operation is:
- Helping Partners realize the value of Customer Success
- Enabling Partners to deliver value to shared Customers
- Working cross-functionally to align internal and external key stakeholders
Hear the full story from Nick Mitchell, Senior Manager, Customer Success at HPE Aruba Networking and Adi Aderhold, Customer Success Program Manager at ESG Success.
Join us virtually to game-plan your Partner Success Program, whether you’re just getting started or well underway!
